Our support staff are here to provide advice and assistance in getting you setup. A decentralized exchange DEX means you control your funds and your mnemonic phrase is your private key. Do not share this with anyone including support.
No staff member will never request your private key, password, mnemonic phrase or any type of backup files. Please report any unsafe activity by sending an email to email@example.com
Submit a reportLet us know about the abuse on tawk.to and keep this a safe place for everyone.