In the security business, trust is everything. It’s essential for those you protect to know you’re there for them in the smallest details, whether you’re protecting a foreign dignitary, responding to a terrorist threat, or providing security for an apartment complex.
Being on time every time is just one example of the professionalism Assaf’s clients can count on. It’s also part of what he calls “the caring factor” — a quality he values highly in his staff. In addition to training, evaluation, and education for conflict management and terrorism, Ranger Guard trains its team to provide customer service with exceptional courtesy and respect.
Assaf founded Ranger Guard after 20 years serving as a Secret Service Agent, Foreign Ministry Vice Consul of Security, and Private Security Consultant. Since then, the company has expanded its services and rigorously trained staff, the majority of whom have prior military experience.
In the security business, trust is everything. It’s essential for those you protect to know you’re there for them in the smallest details, whether you’re protecting a foreign dignitary, responding to a terrorist threat, or providing security for an apartment complex.
Being on time every time is just one example of the professionalism Assaf’s clients can count on. It’s also part of what he calls “the caring factor” — a quality he values highly in his staff. In addition to training, evaluation, and education for conflict management and terrorism, Ranger Guard trains its team to provide customer service with exceptional courtesy and respect.
Assaf founded Ranger Guard after 20 years serving as a Secret Service Agent, Foreign Ministry Vice Consul of Security, and Private Security Consultant. Since then, the company has expanded its services and rigorously trained staff, the majority of whom have prior military experience.
“I wanted to have live chat ... engaging your clients and being able to get relevant data to them immediately in a way to guide them to what they need.”
After being referred to tawk.to by a digital marketing agency, Ranger Guard hired tawk.to’s Live Agents to answer visitors on their site. After only one week, they expanded their team.
Today, five virtual assistants from tawk.to serve as “in the house, out of the house” secretaries. They take care of scheduling and talk to clients just as they would if working in the Houston or Dallas offices.
Assaf Catran, President, Ranger Guard and Investigation
“As the world goes digital, we’re trying to stretch every minute further,” says Jonah Nathan, VP of Ranger Guard. Adding a virtual staff ensures every customer is cared for personally and in real time. For Ranger Guard, that means every minute takes them a little closer to making the world a safer place.
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