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Digital agency helps real estate agents adapt to crisis

Industry
Digital Solutions
Location
Sydney, Australia
Brand
Mobiddiction
Product
Live Chat
Founded in 2011, Mobiddiction is a digital agency helping real estate agents adapt to the new post-COVID-19 world.

Traditionally a face-to-face discovery process, home buying has always been a rather personal purchase decision – with multiple in-person appointments, open house inspections and over-the-table negotiations.

With social distancing measures enforced throughout Australia, buyers and sellers are adapting to new ways, thanks to the work of agencies like Mobiddiction and their roster of quick-to-adapt real estate clients.

“It is not the strongest of the species that survives, nor the most intelligent. It is the one that is most adaptable to change.”  

Charles Darwin

Or so the saying goes. Time will tell who will come out unscathed, though one thing is for sure — the silver lining is that the property search experience just got a great deal nicer.

Founded in 2011, Mobiddiction is a digital agency helping real estate agents adapt to the new post-COVID-19 world.

Traditionally a face-to-face discovery process, home buying has always been a rather personal purchase decision – with multiple in-person appointments, open house inspections and over-the-table negotiations.

With social distancing measures enforced throughout Australia, buyers and sellers are adapting to new ways, thanks to the work of agencies like Mobiddiction and their roster of quick-to-adapt real estate clients.

“It is not the strongest of the species that survives, nor the most intelligent. It is the one that is most adaptable to change.”  

Charles Darwin

Or so the saying goes. Time will tell who will come out unscathed, though one thing is for sure — the silver lining is that the property search experience just got a great deal nicer.

"tawk.to has been such a fantastic platform. It's so important to have a channel to talk to customers online, in real-time. "

Mobiddiction quickly took Darwin’s advice and launched a solution to help Realtors across Sydney adapt to meet customers where they are, with Virtual Home Walk-Throughs and instant Live Chat.

“We’ve been working with tawk.to in implementing live chat for our Real estate virtual tours, where people contact real estate agents, they arrange a virtual walk-through, and they can remain engaged whilst viewing the house.”

The combination of Mobiddiction’s incredibly smooth virtual tours and the instant Live chat provided by tawk.to has enabled Real Estate agents to talk with their customers in real time, capture quality leads and nurture relationships.

It has only been a few months, and both buyers and sellers seem to enjoy the new normal. Through crisis, Mike and his team at Mobiddiction may have just helped to adapt an entire industry, changing the way we look at real estate forever.

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